Please find the webinar recording for 'Using digital to combat the loneliness in sales' below. Feel free to watch, share and give us feedback. Happy watching!
Sometimes when joining a new organization, one of the hardest things to get to grips with is all the new systems and software. One recent activity that caught our eye is a “Scavenger Hunt” that helps new employees navigate their way round different systems in a fun and interactive activity.
Several years ago, I was fortunate to work with a brilliant L&D leader within a corporate organization where times were tough. The organization was disjointed due to multiple acquisitions, had a poor reputation for service and was under-performing relative to it’s potential.
So, before we get into exploring this question, let’s answer this one… With all this digital technology, do we still need Salespeople?
A recent Harvard Business review study suggests we do.
How mobile digital technologies can help drive engagement and adherence.
In this third article in our series on ‘the role of action based/experiential learning’, we explore how learning tasks which challenge us to ‘do something’ can be a powerful catalyst for altering how people actually behave regarding compliance policies.
On.Board’s latest feature is the ability to update and add new activities to a live program without affecting a learner’s progress. This has opened up new opportunities when building a program:
“The only person who likes change is a baby with a wet diaper”
We all know of change initiatives that have failed to deliver on their potential. For me, rollouts of Customer Relationship Management (CRM) systems followed by leadership lament that their teams are not using them, is all too familiar.
An activity which recently caught our eye was a “Video Challenge” built in On.Board. It involved a learner being asked to watch a scenario and as a customer service representative, upload a recording of their response to solve the problem. This recording would then be reviewed by their supervisor for personalized feedback.
Over the last few months we have met with a number of organizations at various stages in their mobile learning journey. We have learnt a lot from these conversations and wanted to share with you a few guidelines which we feel could help you to develop a mobile learning strategy that really shifts performance and provides a lasting impact.
The proliferation of digital platforms, tools and resources has led many people to suggest that ‘we now learn in different ways’. At the risk of sounding pedantic, humans are not ‘learning in different ways’ they are simply using different resources to support their learning!
One of our most recent developments is Graduation Statuses; allowing administrators to choose from three different sets of criteria for a learner to graduate. It is an excellent feature for those who require a learner to attain a certain level of competence.
On.Board, a leading mobile learning tool, won a Bronze award for Best Advance in Onboarding Technology at the 2017 Brandon Hall Excellence Technology Awards.
One of our most powerful activities uses the “upload” feature to encourage participants to demonstrate evidence of learning for review and feedback. For example, a technical engineer could be asked to solve a problem which requires them to connect two cables. Once completed, the learner would upload a picture of this and it would be reviewed by their manager.
In our last few blogs we talked about the changes in mobile learning and emergence of new functionality to consider when evaluating different platforms. But how are organizations using this new functionality to solve training challenges in the workplace?
My last blog was about sharing and exploring the opportunities which mobile learning is providing for large or small companies alike. With a plethora of applications on the market, we wanted to help our readers explore which features would be most important to them.
I have been lucky enough to work in the world of learning and performance improvement for the last 30 years. Lucky, why? Well, my career has happened during the start of the digital revolution, which has provided many opportunities for learning and education. More recently, we developed a mobile onboarding app for a customer and quickly realized that mobile learning wasn’t what is was five years ago.
We are proud to have sponsored a project with Find It Film, wherein the crew are following the journey of the GB Short Track Speed Skating women's team and their journey to qualify for the Winter Olympics 2018 in South Korea.
Over the past five articles we have sought to share what we see as best practices regarding onboarding of new hires. We have examined what we consider as four critical pillars of an effective onboarding program: