Improve the performance of your sales and customer service teams through effective training and coaching
We’re an international company dedicated to improving the performance of your sales and customer service teams. We do this by creating customised classroom training and coaching programmes, workplace learning and the latest mobile learning technology. We have 30+ years of experience, over 200 consultants and multiple market experience. We deliver programmes internationally, in local languages, to help our customers achieve measurable improvements in results.
Improve Sales Team DevelopmentMore info
Increase Customer SatisfactionMore info
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When “sorry” shouldn’t be the hardest word
Treat your managers by turning them into ‘Procoaches’
Tuesday 22 November 2016
Monday 10 October 2016
Sunday 11 September 2016
Monday 5 September 2016
Tuesday 30 August 2016
Tuesday 5 July 2016
Sales training that boosts performance
Sales and service are cornerstones of every business – when they’re great, they truly set you apart from the rest.
Our business is transforming sales and customer service effectiveness, by helping your frontline teams and managers to learn the skills they need to achieve their potential.
Learning that drives growth
We aim to give you a tangible, long-term return on investment. Our clients have seen some great results:
- 11% improvement in NPS
- 47% increase in customer retention
- 36% growth in average order value
- 50% - 200% increase in sales revenue
Development that changes behaviour
You might call what we do training. We prefer to call it learning and development.
What makes us different is that we go beyond classroom training, incorporating performance coaching and mobile learning to create a programme tailored to your business needs.